FAQ

  • Yes! The device connects seamlessly via Bluetooth to the Fantasia Stories App, ensuring real-time synchronization between your story and the device’s rhythm.

    It also supports a standalone mode, allowing you to enjoy the experience without needing app control!

  • Absolutely! The device is crafted with body-safe soft silicone, ensuring it’s skin-friendly and completely safe for use.

  • Yes, the device is waterproof and designed for effortless cleaning. Simply rinse with warm water and a gentle cleanser.

  • We prioritize your privacy. All data is encrypted and processed in accordance with international privacy protection standards, ensuring your information is secure.

  • The Fantasia Stories App supports iOS and Android systems. Click here to download and get started.

  • Yes, the Fantasia Stories App requires an internet connection to access its full features and functionality.

  • Visit short doc here for a detailed installation guide to set it up quickly and easily.

  • Yes, we offer a 3-year warranty to ensure a worry-free experience.

  • If the product has a quality issue, you can contact our customer service to request a return or exchange within 30 days of purchase.

  • For technical assistance, please reach out to us via our website or customer service email. Our team is here to help.